LEGAL REFERENCE

Aap ke niji maloomat hum jis tarah sambhaltey hain

hcq 200 par aap ka account, aap ke JazzCash, Easypaisa, SadaPay aur Raast ke details, aur aap ki gaming history sab kuch encryption ke zariye mehfooz rehti hai...

Encryption se mehfoozLocal qanoon ke mutabiqAap ki razi se baghair data share nahi
hcq 200 Aap ke niji maloomat hum jis tarah sambhaltey hain

Hamara privacy approach Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELPLINE

Aap ke privacy ke sawal ke liye

Email Support [email protected] par likhen. Hamara team 48 ghante mein...
Live Chat hcq 200 app ya website par chat kholein...
Account Settings Apna account khol kar 'Privacy Preferences' section mein...
MEHFOOZIAT KA ASAS

Kaisa hamara platform aap ka data rakhta hai

Encryption Protocols

Hamari servers par AES-256 encryption use hoti hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, woh connection bhi...

Data Minimisation

Sirf woh information collect karte hain jo lazmi hai. Aap ka gaming behaviour track karte hain lekin location tracking ya...

Verified Partners

JazzCash, Easypaisa, SadaPay aur Raast ke sath hamara direct agreement hai. In payment partners ke privacy terms hum apna nahi...

Pakistan Compliance

Hamara privacy policy Pakistan ke IT Act 2016 aur banking qanoon ke mutabiq likha gaya hai, jahan aap ke supported...

No Third-Party Sales

Hamara policy saaf hai: aap ke email, phone, ya account details kisi marketing company ko nahi bechte. Internal analytics ke...

Retention Schedule

Account data jab tak aap platform par active ho tab tak rehta hai. Jab aap delete karwate ho ya 2...

POLICY TRANSPARENCY

Hamara privacy policy mein kya hai

01

Account Data Access

Aap apne account mein jaa kar apni complete profile, transaction history, aur preferences dekh sakte ho aur edit kar sakte ho.

02

JazzCash Integration

JazzCash ke sath aap ka connection encrypted rehta hai aur transaction details hum sirf settlement ke liye store karte hain, records ke liye nahi.

03

Easypaisa Withdrawals

Jab aap Easypaisa par withdraw karte ho, aap ka phone number aur bank account details sirf Easypaisa partner ko transfer hote hain, hamara server mein nahi.

04

SadaPay Handling

SadaPay linked accounts ke liye aap ka consent har transaction se pehle lena padta hai. Hamara system koi auto-verification nahi karta.

05

Raast Payment Logs

Raast transfers ke records aap ke account mein 7 saal tak store rahe hote hain taake tax compliance aur dispute resolution handle ho sake.

06

Cookies & Tracking

Hamara app essential cookies use karta hai lekin third-party tracking ya retargeting ads ke liye consent chahiye. Aap settings mein cookies disable kar sakte ho.

07

Data Breach Response

Agar kisi breach ka shak ho, hum 24 ghanton mein affected users ko notify karte hain aur action plan public karte hain.

PRIVACY KE FEATURES

Hamari mehfooziat ki nishaniyan

Two-Factor Authentication Login ke time SMS code mangta hai. Isi se aap...
Session Timeout Aap ka session 30 minute inactivity ke baad auto-logout ho...
Transaction Verification Badi withdrawal ke time SMS aur email confirmation manga hota...
Privacy-First Design Hamara app layout aisa hai ke aap ke gameplay history...
Secure Deletion Account delete karte waqt aap ke data permanently remove ho...
Audit Logs Har login, withdrawal aur profile change ka log rehta hai...

Privacy ke baare mein aap ke sawal

Nahi. Hum aap ka location track nahi karte. Sirf aap ke IP address se aap ka region pata chalti hai taake local payment methods dikha sake—baaki sab anumati se hota hai.

Sirf aap ka JazzCash number, transaction ID, aur amount. Aap ka JazzCash PIN ya full phone data hamara server mein nahi aata. JazzCash apne side se hash karke bhejta hai.

Hum [email protected] par likhe gaye emails mein 48 ghante mein jawab dete hain. Agar urgent ho to live chat se bhi poocha jaa sakta hai—team Pakistan time mein available hai.

Account delete karte waqt aap ka personal data, gameplay history, aur payment details sab securely wipe ho jate hain. Sirf legal/tax records tarah ka data preserve ho sakta hai jab local qanoon mein zaruri ho.

Bilkul nahi. Aap ke gaming history, account details, aur payment info kisi advertising agency ya data broker ko nahi bechte. Internal analytics ke siwa khin aur use nahi hota.

Har partner ke apne privacy rules hain. Jab aap withdraw karte ho, wo apna bank aur ID verification apne hisaab se le sakte hain. Hamara policy unhe constrain nahi kar sakta—unka protocol separate hai.

Breach detect ho to hum 24 ghante mein affected users ko email aur SMS se notify karengu. Incident ka jawabi action plan public karengu aur complimentary account audit offer karengu.